Privacy policy
Your information matters.
Effective date: November 13, 2026
This policy describes how Richland Realty Inc., Brokerage handles information connected with richlandrealty.ca. It is written in plain language and reflects the current website implementation.
Information we collect
We aim to collect only what is needed to respond to an inquiry or operate the site. If you contact us, you may choose to provide your name, email address, and the contents of your message. We may also receive technical information generated when a browser visits a website, such as the requested page, date and time, browser type, device information, and network or IP address, through hosting and security systems.
How we use information
We may use information to respond to questions, provide information you request, maintain and secure the website, understand and improve the site, and meet legal or regulatory obligations. We do not use the contact information you provide here to send marketing messages unless we have an appropriate basis and, where required, your consent.
Contact form and email
The contact form is set up to open your email application and address a message to info@richlandrealty.ca. The message is then handled by your email provider and the systems used by Richland Realty Inc., Brokerage to receive and respond to it. Please avoid sending confidential or highly sensitive information through the form.
Cookies, analytics, and external links
The current website does not intentionally include advertising or analytics scripts. Hosting and security providers may still create technical logs as part of delivering and protecting the site. The website also links to homemedian.com. HomeMedian and other external websites have their own privacy practices, which should be reviewed separately.
Sharing and service providers
We do not sell or rent personal information. Information may be accessible to service providers that host, secure, maintain, or support the website or email systems, and may be disclosed when required by law or when reasonably necessary to protect the website, our users, or our legal rights. We expect service providers to handle information only for the purposes for which it is provided.
Retention and safeguards
We retain inquiry information only for as long as reasonably needed to respond, maintain the business relationship, resolve issues, meet legal obligations, or protect our interests. We use reasonable administrative, technical, and physical safeguards appropriate to the information and the circumstances. No method of transmission or storage is completely secure.
Access, correction, and consent
You may contact us to ask what personal information we hold about you, request a correction, or ask a question about how it is handled. Where consent is the basis for a use, you may withdraw consent subject to legal or contractual limits and reasonable notice. We may need to verify your identity before responding to an access or correction request.
Questions or complaints
For privacy questions, access or correction requests, or complaints about our handling of personal information, contact info@richlandrealty.ca. We will review and respond to concerns in a reasonable time. Depending on the circumstances and applicable law, you may also have the right to raise a concern with the relevant privacy regulator.
Changes to this policy
We may update this policy when our website, services, or privacy practices change. The effective date at the top of this page indicates when the policy was last updated. Material changes will be presented clearly where appropriate.